Analytical Technology Expands Team to Increase Capacity as Prestigious Contract Wins are Secured

01-17-2012: Analytical Technology Inc. announces that the company is expanding its team to accommodate increasing business as it continues to grow as the leading supplier of water monitoring instrumentation to the UK’s utility industry. Analytical Technology has expanded its workforce by more than 20%, including hiring two new employees to strengthen its Customer Service offering and meet the demands of new framework agreements with companies including Wessex Water and Yorkshire Water.

Lisa Briggs joins Analytical Technology as service administrator and is responsible for organising the top quality customer service and training that the company delivers to its customers. Lisa will coordinate the activities of Analytical Technology’s team of service engineers, ensuring that they are available to respond to challenges, such as disinfection issues, that can occur at wastewater treatment plants and need immediate attention. Lisa has a background in customer service and operational management, working at companies including AVIVA and Apropos Tectonic Ltd, ensuring that projects were delivered on time and in accordance with customer requirements.  

Analytical Technology’s customer service team has also been bolstered with the appointment of Ann Jones as financial administrator. Both new employees will ensure that Analytical Technology’s customers receive a seamless and efficient service.